How does the vapingout loyalty reward scheme work?
For every £1 you spend with us, you will receive a free loyalty reward point as a thank you, that you can redeem discounts against your next purchase. If you wish to do so, you can even save up all the points and spend them all together in one go to get a bigger discount on your purchase.
Terms and conditions
Vapingout retain the right to withdraw reward points, or withdraw the reward points scheme in its entirety at any time. Redeemed points cannot be used again. Once redeemed, the points are spent and cannot be used against subsequent transactions.
If a transaction on which loyalty reward points are issued or redeemed is cancelled, reversed or not completed, we will reverse the associated reward points movement. If insufficient reward points are available, or we suspect fraud or misconduct, loyalty reward points may be refused or cancelled.
Points can only be accrued and used from a single account, points gathered by separate accounts cannot be merged onto one account. Loyalty points are not transferable.
Loyalty Reward Points Following A Refund or Exchange
If you return a product back to Vapingout for a refund, the reward points associated with that purchase will be reduced to reflect the returned amount. Therefore, if you return an item or items to Vapingout for a refund, you will not be able to keep the reward points that were earned on that item/transaction that were returned. You will not be entitled to retain or spend your earned points for that returned transaction. This will be reflected on your account loyalty points balance.
In the event that you have used your accrued loyalty points on another transaction, the value of the points accrued but removable from the account will be deducted from the refunded cash amount.
Loyalty Reward Points Following Cancellation or Part Cancellation
In the event of a cancellation of your order or a part cancellation of your order, due to a change of mind by you, or a stock problem preventing us from shipping the order, points will only accrue and apply on products that are sent out to you, to the value of the final amount paid by you for items dispatched.
Reward Points Associated With Your Account
In the event of having a guest account or no account associated with an email address, you are unable to accrue points.